There is no satisfactory explanation given for this delay.
Called them a few days after placing an order and was assured that my parcel will be delivered before i leave, even tho with a slight delay. I am not even going to waste my time sending this back after reading the comments but i am going to take it further amd get it investigated. They don't answer and if they do they will give s bulk$#*! Obviously the order has been canceled, not sure how long it will take the refund to hit my account (if ever, based on the reviews here). Visit AlexandAlexa website for more info.
However, they were incredibly quick at posting out my item, which was beautifully packaged. From this point, their system should have the record I ORDERED TWICE AND PAID TWICE but they don't and replied me they don't have record showing for the refund and rejected to refund to me.But.....but the most confusing thing was suddenly I received another order (3rd order) with the same item on 15 Jun from them which I never requested and sent by mistake .
Continually fobbed off via email and now having to go through the inconvenience of trying to get my money back via trading standards/credit card company.
My advice to Alex and Alexa customers is to make sure what you ordered. Bunch of absolute charlatans. keywords: AlexandAlexa.com reviews 2020, is AlexandAlexa legit, is AlexandAlexa a trusted site, is AlexandAlexa reliable, is AlexandAlexa good, is AlexandAlexa safe?, is AlexandAlexa.com reliable, is AlexandAlexa a good site, is AlexandAlexa.com legitimate, is AlexandAlexa.com safe, is AlexandAlexa trustworthy, is AlexandAlexa legit?, AlexandAlexa reviews 2020. Also, the delivery is very quick which is also a good point! Absolutely terrible customer service. Customers can find a size guide on clothing and shoes at their website which will help them get the approximate sizes for their children based on their height and age.
They are a scam company! But paid a month ago, and they use USPS for shipping. also, if items are out of stock, do not charge me for them. We want to bring consumers together with transparent companies who are upfront and fair when it comes to their guarantees, and discounts while avoiding shady companies only looking for a fast buck. I’ve been waiting a month and the only info I got was - shipping label has been printed. To find more information about reviews and trust on Sitejabber.com please visit. We may earn money from affiliate links. I have ordered multiple times from them and they continue to send the wrong size and appears to just repackage my return over and over again. But then A&A said the box was 'damaged' and I could not return it. Get AlexandAlexa Reviews 2020 and Customer Feedback. Still no sight of this delivery. When it left my care, it was in perfect condition or the delivery guy wouldn’t have taken it from me. I’ll never shop on Alex and Alexa again. Can mention only positive things about this company, it is in deed nice company to deal with! Terrible company. From classic and traditional clothing to playful and cutting-edge designs, Alex and Alexa carries an exciting and diverse range of international fashion and sportswear brands, alongside homewares and toys. © 2020 Trustpilot A/S. Customer service is also very good.
Update - item received in perfect condition, So Excited and pleased. That said I've never had to return anything so that could be where the issues lie?
Their Russian market in the U. K must be huge! Shop and buy with confidence at Alex and Alexa, the global style destination for kids. 2020 BestLegitReviews.com. Very very disappointed! Love Alex & Alexa! AlexandAlexa has a consumer rating of 2.42 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases.
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