The phone number for CenturyLink Loyalty Department is 1-800-244-1111.

The company offers service through two … © 2020 CenturyLink.

I just got a text saying I’m getting a free iPad from Century Link. Loyalty is a customer-facing term for the department. You can help! Third party marks are the property of their respective owners. I was scammed and had to open a new acco... my name is Robert Hand I need to know if I owe you any money and how did it come about. If your first call to CenturyLink doesn't resolve your issue, don't give up. If you think this information is inaccurate or know of other ways to contact CenturyLink please let us know so we can share with other customers. The account ********** is in his name... We partner with a US-based company with live tech support experts available 24/7. Each year I get a promotion and when it ends once a year I call the Loyalty Department by asking the representative I am connected to to transfer me.

Just in case you hadn't heard of it and think I am just making it up or something, here is a link talking about it from about a year and a half ago: https://toughnickel.com/frugal-living/the-secret-to-lowering-your-bill-with-qwest. I wait a few minutes and call back and get someone else.

Besides calling, the next favorite option for customers looking for help is via 800-366-8201 for Customer Service.

I've been a customer for 10 years for their internet and I never pay full price for their services.

Final offer was 80M/40M for $45/month for life which granted is $15/month more, but quite the bandwidth upgrade and I like the idea of not calling back every 12 months. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or DISH. Each year I get a promotion and when it ends once a year I call the Loyalty Department by asking the representative I am connected to to transfer me. Despite this agreement and an explanation that his first payment would take a few days to arrive, CenturyLink disconnected his service anyway, demanding a deposit before reconnection. It's not always clear what is the best way to talk to CenturyLink representatives, so we started compiling this information built from suggestions from the customer community.

Hours: Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST; best time to call: 1:45pm. Must be 9, 10, or 13 digits Examples: 301302303, 303-555-1234, 123 456 7891 123 Contact CenturyLink for customer service, support, ordering new services, billing assistance, and repair for residential services. You can find your account number on the first page of you CenturyLink bill in the very top row. Or did I just get 2 unfamiliar people? Well I'm trying to do that right now and the first rep I got said they don't have one and she can help me. I've been doing the same thing for the last few years as well. I called 844-275-9829 which I wrote down as the Retention Dept. If you are requesting technical support for your Internet, phone or DirectTV, keep in mind that the representative will likely ask to perform remote diagnostic testing. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Press J to jump to the feed. By using our Services or clicking I agree, you agree to our use of cookies. You may have had a bad experience with one representative, but the next person you speak to may have the training and ability to help. Forum discussion: Sorry if this is a bit long, but it's unbelievable to me how Centurylink's so called "e;loyalty department"e; is now resorting to cheap tricks to retain customers. She says they don't have a Loyalty Department anymore and she can help me. If you think this information is inaccurate or know of other ways to contact CenturyLink please let us know so we can share with other customers.

Through the Lifeline program, qualified CenturyLink customers can receive bill credits/adjustments on their telephone and/or Internet service. While 888-218-0467 is CenturyLink's best toll-free number, there are 7 total ways to get in touch with them. Say "Loyalty," even though it's not one of the options they give you. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. How to Negotiate Your CenturyLink Phone Bill To start the negotiations, call CenturyLink customer service. There are still things you can do: This is CenturyLink's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CenturyLink agent. While 888-218-0467 is CenturyLink's best toll-free number, there are 7 total ways to get in touch with them. I NEED TO KNOW MY PASSWORD FOR CENTURY LINK ****. Besides calling, the next favorite option for customers looking for help is via 800-366-8201 for Customer Service. Take advantage of a $1 one-week trial membership and chat with an expert now. I returned our modem along with three ot... what is hard about this? Is that department really dead with no way to get the awesome promotional prices anymore?

In addition, a representative can perform some diagnostics on your service and equipment. Press question mark to learn the rest of the keyboard shortcuts.

In one reported case, a long-standing customer entered into a payment arrangement with CenturyLink as a way of paying off a past due balance.

Retention is the employee-facing term. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or DISH. CenturyLink was built upon a set of commitments that we call our Unifying Principles – fairness, honesty and integrity, commitment to excellence, positive attitude, respect, faith and perseverance – and we use them to guide how we interact with you, with each other and with our business partners and communities. Either option provides you with a transcript of your conversation, something that can be very useful if you have to pursue the matter further. And you can click here if you want to compare all the contact information we've gathered for CenturyLink. Sharing is what powers GetHuman's free customer service contact information and tools.

Common problems addressed by the customer care unit that answers calls to 888-218-0467 include Lower My Bill, Setup Service, Technical Support, Transfer Service, Cancel Service and other customer service issues.

While 888-218-0467 is CenturyLink's best toll-free number, there are 7 total ways to get in touch with them. She offered me a price that was much higher than I've ever paid. The next best way to talk to their customer support team, according to other CenturyLink customers, is by calling their 800-366-8201 phone number for their Customer Service department.

Or take a look at the DISH Phone Number page.

CenturyLink is dedicated to providing a personal touch customer experience. Does Century Link still have a Loyalty Department? The next best way to talk to their customer support team, according to other CenturyLink customers, is by calling their 800-366-8201 phone number for their Customer Service department. She acted pretty confused then offered Retention. Please keep sharing your experiences so we can continue to improve this free resource. Funny this is so recent and familiar.

Be sure to bring your latest CenturyLink bill with you so as to ensure that your payment is properly credited to your account. I can only get "up to 1.5 Mbps" and they want to charge me more??? Or take a look at the DISH Phone Number page. Called and the initial offer was for $40 or $45 which wasn't as attractive as another ISP (yay competition!). I need my username and password for century link .

I was on hold for ** minutes and was cut off. This phone number is CenturyLink's Best Phone Number because 39,744 customers like you used this contact information over the last 18 months and gave us feedback.

A community for discussing and asking questions about CenturyLink and their products and services.

I've been a customer for 10 years for their internet and I never pay full price for their services. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. did not receive the greenwave c**** modem. Use CenturyLink's live chat option to communicate with a representative. They transferred me to that department where the rep I spoke to told me how it worked and that I needed to call back each year when the promotion ended and to asked to be transferred. Customer service representatives for CenturyLink can resolve a range of issues over the phone, including enrolling you into a new service as well as transferring, changing and canceling service.

This will be easier if you are in the same room as the device or your computer. Technical support for services or devices, Upgrading or purchasing equipment or devices, Questions about the proper use of services or equipment, Questions about accounting and billing issues.

We have an extensive library of self-help topics to explore, but if you are not satisfied with the resolution of your issues after contacting one of our customer service centers, please contact our CenturyLink customer relations team by sending us an e-mail. My payment comes out of my checking account. That's okay, I just found out that they jacked up my cost by $2 for internet service... that sucks. CenturyLink has different numbers for various departments, so check the website or your latest bill for what number to call.

I hang up during the transfer because this hasn't been my experience. How do I get technical support from CenturyLink? CenturyLink is a technology company that is perhaps best known for offering consumer and business telecommunications, broadband Internet and DirectTV services.

Eventually, the situation was resolved, but not until the story was reported on by a local journalist. CenturyLink offers a wide variety of speeds, and only certain areas will have access to their high-end plans.

If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Only downside is it requires a new modem since it's on VDSL2 Vectored, but should only be $60-80 or so. Areas of dissatisfaction often involve inconsistent information provided by customer service representatives, as well as a failure to follow-through on promises made.

In total, CenturyLink has 5 phone numbers. A variation on this is getting in touch via CenturyLink's social media accounts. Sometimes they say they don't have one or try to help me themselves but most of the time I'm just transferred.

Enjoy a $1 one-week trial membership and get help from a live expert now. As a provider of services in 37 U.S. states, it isn't surprising that its customer service departments get a lot of calls. Granted I've never heard it as Loyalty, but I rarely have to speak to them unless it's for their faulty service (outages and the like).

In short, the two companies are not related.

If your situation can only be resolved by replacing or repairing equipment, you will need to either schedule a technician appointment or make arrangements to swap out devices at a CenturyLink location.

Having this information in writing can make it easier for you to describe what happened to other CenturyLink agents. Need a technician to come here.

Don't have either one. I explained what I said above and she says she can transfer me to Retention. Get support, access resources, and explore products and services at CenturyLink.com. I originally heard about the Loyalty Department after my first promotion ended and I called to get a lower price.

People call CenturyLink customer service for a range of reasons, including: To help ensure a productive conversation with CenturyLink customer service representatives, check out these tips: Reports on CenturyLink customer service is mixed.

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