I have been a Comcast customer for over 3 years and the bill is paid each month. All food must be taken to go. JEA  and most electric companies (contact yours) will suspend service disconnections – water and electric – for customers who are unable to pay their bills on time. As a courtesy, I have credited back any late charges incurred over the past months plus an additional credit for your loyalty. "We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period," officials said in a statement. Contact  your electric company for more info. To support important local journalism like this, please consider becoming a digital subscriber.

I need a payment arrangement /extension to keep my tv and internet services on. To stay up to date with our breaking news coverage and our exclusive content, be sure to subscribe. To provide our community with important public safety information, our newsroom is making some stories related to the coronavirus free to read.

Please help. More info here: https://www.xfinity.com/prepare.

I hope that helps in making the overall balance due more manageable. The company is also providing 60 days of free basic internet service to new customers. Shop iPhone. Apologies for the issue and the experience you described above. As a courtesy, I have credited back any late charges incurred over the past 24 months plus an additional credit for your loyalty. Thank you for your help. Mobile that's built to save. We know how important it is to stay connected, especially during an unprecedented time like this.

Need payment extension due to covid 19 please. I have applied a credit to your account as a courtesy. We know your Xfinity service is critical at this time and we want to make sure you remain connected. Hi, I have contacted support multiple times over the past days requesting a payment arrangement be set for 8/21/2020. Keep our public Wi-Fi hotspots open for any American who needs them. Thanks for your patience and hang in there. All included. Walgreens and CVS are both waiving home delivery fees for prescriptions. Your account is showing as not eligible for a payment arrangement. Hi i also need an extension due to covid, have been able to keep up somewhat until this point but recently just got to be too much as extra and saved money has dwindled down, any help still available at this point? Thank you for your service to our country. For a map of Xfinity WiFi hotspots, visit. Comcast: Xfinity WiFi ... not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Select Billing, then Bill and Payment Settings, Then go to Payment Date and choose a new due date. As a courtesy, I have credited back any late charges incurred over the past 2 months. "Our care teams will be available to offer flexible payment options and can help find other solutions. I hope that helps in making the overall balance due more manageable. … As a courtesy, I have credited back any late charges incurred over the past 22 months plus an additional credit for your loyalty. I hope that helps. Anyone can look for "xfinitywifi" as the network to connect with, Comcast officials said.

They told me there is nothing they can do to help me! Your account is showing as not eligible for a payment arrangement. We will also launch daily dedicated, targeted marketing campaigns—both in-app and via email—to promote delivery from local restaurants, especially those that are new to the app. Led by the CEO of Comcast Cable, this team includes representatives from human resources (including our Chief Medical Officer), communications, legal, environmental health and safety, global security services, and information technology. To schedule a payment or see your billing details, go to My Account at xfinity.com/myaccount. Looks like your account is current with a credit showing on the account.

I have an account with Xfinity as well as Xfinity mobile and I am just now going back to work so I will need a little more time paying both bills. Thanks for your patience. I hope that helps. We hope the Xfinity Assistance Plan offers some relief during these uncertain times. Can you please reinstate my services and provide an arrangment for 8/21/2020 and the balance will be paid as requested. The Plan enables you to continue to receive Xfinity Internet service for a lower price.

I am a mother of 6 and they need the TV and internet as they can't go anywhere due to this virus. We'll let you know when the Xfinity Assistance Plan ends. Those credits will post overnight and will be available to view in My Account.

All Xfinity Internet plans give you more . The Plan is described below and will be in effect until at least May 13, 2020. The Plan also ensures that you won't accrue large outstanding balances during this difficult period. Post was not sent - check your email addresses! You were receiving a $29.96 monthly discount on your package.

To clarify, I can confirm that your monthly rate is about $234 a month. Also, I have asked our team to reach out to you directly to present some options on packaging and pricing that may better meet your needs. As a courtesy, I have credited back any late charges incurred over the past months plus an additional credit for your loyalty. Visit xfinity.com/prepare for answers to frequently asked questions about how we're handling the COVID-19 pandemic and tips to optimize your home network.

You'll still be able to arm and disarm your system and use your cameras to monitor activity. (the account associated to the e-mail that you used for this post) . I have been furloughed and have no income for the unforeseeable future. I have applied a credit to your account as a courtesy. Use this map to track the outbreak of COVID-19, More: Coronavirus Florida: Positive COVID-19 cases continue to increase in state, Stancil is a breaking news reporter for TCPalm. Your account is showing as eligible for a payment arrangement: Looks like your promotional discount rate expired. As a courtesy, I have credited back any late charges incurred over the past 24 months. That is the soonest I can pay the balance owed. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. You can see how to view your monthly statements at the link below to review how much is actually paid on your bill each month. If you have Xfinity Mobile or Xfinity Home services, neither will be suspended during this time, although your Xfinity Home service may be diminished. If you have been impacted by quarantines or closures and need more time to pay your bill for Xfinity TV, Internet, Home or home phone services. Is there any other way this can be handled other than changing the payday up by 30-days? My husband and I have not worked in the past two months and need help. It’s also providing unlimited data to its customers for no extra charge.

All of Xfinity's Wi-Fi hotspots, of which there's 200,000 in Florida, will be free and available to non Xfinity users. Enter your email address to subscribe to this blog and receive notifications of new posts by email. I was told that someone would look into the issue and issue me a credit. If you prefer to discontinue your Xfinity service, please visit xfinity.com/support/cancel-service. I don't think I've missed a payment in the 20-years I've been a subscriber. Better streaming. ", More: Where is coronavirus in Florida? You can see I have a history of payment arrangements which all have been paid on the 21st or 22nd of each month.

Good morning. Although your bill payments are overdue, we have pledged to keep you connected during this difficult time. Please know that you will not be disconnected during this time. Because they won't do anything for me after 13 years of paying 250 a month. The soonest I can make the payment on my account? Florida Schools offer Free lunches for students:  Meals are available to all children under 18 years old.

Printable Coupons – General Mills, P&G and more, Publix Weekly Ad Preview & Coupon Matchups, Publix Weekly Ad Preview & Coupon Matchups 1, Publix Extra Savings Flyer Matchups & Best Deals. Thanks for your patience and hang in there.

I see i can do an extension until 9/24 at the lastest but so far i will only be able to come up with payment by that following monday when i expect a direct deposit to go through.

Apologies for the issue and the experience that you described above. The Plan will appear as "Xfinity Assistance Plan" on your next bill with a charge of $14.95 per month. Get answers from Comcast Business Specialists and Customers like you ... Payment Extension Hi meljac0719 and welcome to the business forums. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We know your Xfinity service is critical at this time and we want to make sure you remain connected. Your services remain on. The conditions presented at the beginning of this thread (from April) are no longer valid in September. As per your other thread in the forums, it looks like you have multiple accounts with us.

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