Can I use my HSBC credit card at any ATM to withdraw cash?

Can I register my existing HSBC's personal credit card or will I need to apply for a new card to use HSBC's secure online payment services?

Press the bottom left yellow button to complete the first PIN entry 4. Yes you can register all your HSBC Visa or MasterCard credit cards. How can I stop a recurring credit card transaction? If you have more than one HSBC Visa card, you must register each one individually. How can I set up the PIN for the new Security Device?

I have a Deposit Under Lien (DUL) attached to my HSBC credit card. We offer Verified by Visa and MasterCard SecureCode. What is …

How can I apply for additional cardholder/s? You can use your HSBC credit card at any payment point which accepts Visa / Mastercard credit cards as a payment mode What is the Card Verification Value (CVV) number?

Verified by Visa is a new service offered by Visa International that provides you with a personal password for your Visa credit card, giving you added assurance that only you can use your Visa credit card to make purchases over the Internet. You can register also via our Personal Internet Banking service by clicking on Secure Online Transactions under the Cards section. You can call us on our Customer service hotline or email us on creditcards@hsbc.com.lk or you may write to us on P.O.

What fees and charges are linked to the credit card? The number following your 16 digit credit card number at the reverse of your credit card

You can visit any of our branches and open a demand deposit account.

How do I make an HSBC credit card insurance claim?

At the point of registration you will create your own private Password (Visa) / SecureCode (MasterCard). You can register your existing personal credit card. Box 73, Colombo 1).

You’ll be given your Activation Code, which you’ll … Yes. The following documents are required when applying for any HSBC credit card: Further, documentation may be required depending on the basis which you are applying, Yes. A private code means added protection against unauthorized use of your card when you shop at participating online retailers.

MasterCard SecureCode: Once you've registered and created your own private SecureCode, you will be automatically prompted by your financial institution at checkout to provide your SecureCode each time you make a purchase with a participating online merchant. HSBC Secure Pay is a secure online shopping service powered by Verified by Visa and MasterCard® SecureCode™ that provides you with a personal password for your HSBC Credit Cards, giving you added assurance that only you can use your HSBC Credit Card to make purchases over the internet. You can shop at any online store that has the Verified by Visa / MasterCard SecureCode symbols. You will need to contact the insurance company direct for any claims. Yes. Box 73, Colombo). You need to register for the service in either at online@hsbc, our Personal Internet Banking service or at the Card Services section at www.hsbc.lk. You can add up to 3 additional cards, provided they are your immediate family members.

You can also submit a request via Personal Internet Banking.

We will send you a secure mail and an SMS alert informing you when your e-statement is ready. You can also submit a request via Personal Internet Banking (contact centre) or by calling the number given at the reverse of your credit card. All rights reserved. When you pay online, always look for this Personal Assurance Message / Personal Greeting to ensure that you're using the Verified by Visa service with your card issuing bank. A Personal Identification Number (PIN) will be sent to you via Post once the credit card has been approved.

During the registration, you will be asked to create your own password for payment authentication and your Personal Assurance Message (PAM) for authenticating the issuer.

Therefore, you do not need to re-register in this service. It's easy to share your ideas, stay informed and join the conversation.

I've applied for an HSBC credit card and received an error message. For other Fees & Charges please refer the Personal Banking Tariff.

You will be able to enjoy all the usual benefits offered by the HSBC Credit Card, including acceptance in over 30 million locations worldwide and secure online shopping using Verified by Visa. Your new password /securecode should contain six to eight letters and / or numbers (with no spaces or symbols in between), and must be different from your User ID and your old password. You can use your HSBC credit card at any payment point which accepts Visa credit cards as a payment mode. The main objective of both Verified by Visa and MasterCard SecureCode is to prevent unauthorised usage of your card on the Internet, giving you more confidence about making secure purchase online.

You need to install Microsoft Internet Explorer version 4.0 or above, Netscape Navigator 4.0 or above.

Your SecureCode is quickly confirmed by your financial institution and then your purchase is completed. How do I register either my HSBC's Visa or MasterCard for HSBC's secure online payment services? If an incorrect VBV / SecureCode code is entered, the purchase will not be completed.

MasterCard SecureCode is a service to enhance your existing MasterCard account.

A written request can be handed over to our branches or posted to us (P.O. Your Password / SecureCode is quickly confirmed by your financial institution and then your purchase is completed.

You can use your HSBC credit card at any payment point which accepts Visa / Mastercard credit cards as a payment mode, The number following your 16 digit credit card number at the reverse of your credit card. Upon your confirmation of your registration information, the Terms & Conditions will be prompted for your acceptance. Any other imparted information can be found on Important Updates on Your Credit Card.

It's just like entering your PIN at an ATM. How can I close my HSBC credit card account?

We offer these services for all personal HSBC Visa and MasterCard.

A written request can be handed over to our branches or posted to us (P.O. You will receive a new credit card 30 days prior to the expiry of your existing credit card.

Yes, you will need to register the new card again to access HSBC's Verified by Visa service / MasterCard SecureCode service. If I suspect someone has stolen my password or used it to make a fraudulent purchase, what should I do? The Hongkong and Shanghai Banking Corporation Limited Listening to what you have to say about services matters to us.

© Copyright. Yes.

Verified by Visa: You must be an HSBC online banking customer and simply register your HSBC's Visa credit card and choose a password.

Box 73 Colombo, with your application reference number or National Identity Card (NIC) Number. How long will it take to process my HSBC credit card application? How can I increase or decrease my credit limit?

You'll receive a new card with the same number of your old card after renewal. However, should you wish to view your statement, you can log in to Personal Internet Banking and request for same or request for same via any HSBC ATM or Call us on the number provided at the back of your credit card and request for same. However, so as not to inconvenience a purchase you make before registration, we will exceptionally process your payment if you successfully pass our conditional authentication by providing your personal information.

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